Shipping & Returns

 

Deliveries:

Delivery to a main centre is FREE for orders to the value of R1000 or more, R80 if below R1000. Orders to outlying areas will be charged R250 for delivery - regardless of the value of the order.

Orders are couriered directly to your door during office hours. Please supply a physical delivery address as we do not deliver to PO Box/postal addresses.

You will receive an email notification once your order has been dispatched.

Please allow 2 – 5 working days for delivery from the time that payment has been received.

 

Returns:

In the unlikely event that you’re not 100% happy with your purchase from our online store, please inform us in writing to: info@therealthingonline.co.za – we will then respond with the process.

Please specify:

  • Whether you are returning for an exchange or a refund
  • Whether you intend on using your own courier or if you will be using ours. Courier charges will apply.

Note that all returned products must be in condition it was received – unopened/unused.

If you have any questions or queries in this regard, feel free to email info@therealthingonline.co.za or call us on 087 470 0353.